All Bookings:

The terms and conditions mentioned below apply to all bookings whether made online at www.thebmkgrouphotels.com or made through e-mail or in person. When you make a booking, your contract (which includes these terms and conditions) will be with Bright Star Hotels Pvt. Ltd. All rates are subject to availability, all bookings are taken at the discretion of Bright Star Hotels Pvt. Ltd.

Hotel Cancellation Policy:

Cancellation done before 72 hours of guest check-in: 75% of the total amount paid will be refunded.

Cancellation done within 72 hours of guest check-in: No refund

Promotional rates are non refundable and non transferable in the event of cancellation.

Cancellation by Bright Star Hotels Pvt. Ltd:

Very occasionally, we may have to cancel your booking. We will tell you as soon as possible, and offer you an alternative accommodation of the same standard, or higher, or offer a full refund. We regret we cannot pay compensation or any reimbursement of any expenses or costs you may incur as a result of any such cancellation or change.

Bright Star Hotels Pvt. Ltd cannot accept responsibility or pay any compensation in case of cancellation due to fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, epidemic and all similar situations beyond our control.

Rates:

All rates quoted are per room per night and are subject to availability and Tax & service tax are extra. Special rates quoted cannot be used in conjunction with any other discount, offer or promotion.

Child Policy:

Accommodation for up to 2 children aged 5 or under is free when sharing with two adults in a standard guest bedroom. Upgrade charges apply for larger rooms. To accommodate a family in our guest bedrooms an extra bed will be used & charges accordingly.

Car Parking:

Car parking is available free, subject to availability at our hotel. Your room booking does not guarantee a parking space and if you find the car park is full, you will be given directions to the nearest alternative site.

Mobility Impaired:

Our hotels comply with the access requirements of local disability legislation. If you have special requirements please inform us at the time of booking.

Check In & Check Out:

12 noon Check-in/Check-out.